Befriending the Bewildered

Practical ways to serve refugees


Marti Wade


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April 24, 2017


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Check out this article, Befriending the Bewildered: Refugees who come to America have lost their families, networks and way of life. Here are ways to come alongside them with friendship and practical help.


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We asked Sylvia, a Pioneer who works with refugees in the U.S., what life is like for the women. “Back in the Middle East, they have a social network,” she responds. “Their sisters, mothers, and friends all live close. But here they are isolated in apartments where they don’t know anyone, and just sitting indoors just being depressed! Relationships are huge in addressing that.

Pretty much everyone struggles with depression, Sylvia explains. “Homesickness is some of it. We know what that’s like from living overseas ourselves. But it’s multiplied way out, when you think about it, for refugees. I mean, when we were overseas, we had people praying for us and excited about what we were doing, and we also felt God wanted us to go. Besides that, in the back of our minds, we knew we could always quit and come home. But it was still really hard!”

“A couple of hours drinking tea... Small thing, you think. But it can be really big to someone.”

Her refugee friends have none of those advantages. “They don’t want to come here! They lose family, and a lot of them are mid-career and lose that. They’re also dealing with a lot of trauma. They are worried about people back there but have no home to go back to. Here, it is raining all the time, and they are in a little apartment and don’t even know their neighbors.

“As a result, “If I just spend a couple of hours with a woman, even with a language barrier… a couple of hours drinking tea, that’s the social moment she really needed. Small thing, you think. But it can be really big to someone.”

A helping hand and listening ear

Sylvia also finds that many of her friends are bewildered by a lot of things in America. Just having someone they can ask, “What does this mean?” can be a huge comfort. So, she recommends trying to walk alongside people and asking questions about what’s going on in their lives and what they are facing right now. “As they get to know and trust you, make yourself available,” she adds. Even after years in the country, when many may be well settled in and thriving, they still have questions and may need a helping hand or listening ear.

A ministry to men

Sylvia’s husband, John, comes alongside men and offers them friendship and help. “Relationships with men may mean helping them buy a car and get established,” he says. “Their lives have been upended. You’re helping them land on their feet.”

John has noticed that the men he works with also tend to be more social than American men.

John has noticed that the men he works with also tend to be more social than American men. “They like to do things in groups, in groups of guys. Some of them like to go fishing. I don’t fish, but I’m trying to connect guys in my church who fish with refugee men who want to fish. I even started taking guys bowling. They really like that. In the spring, we do a lot of outings with families to show them how beautiful their new home is!

”Some service opportunities are seasonal. Many who work with internationals include them in holiday celebrations or participate in their gatherings, but some things that are more practical than social. “Starting in January, I do taxes,” says John. “I probably did 13 people’s taxes this year. Most of their taxes are pretty simple, so they qualify for the free version of the tax software. You just sit next to them and help them understand the questions, then file.”

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Take the next step

More about serving refugees and immigrants

Watch A Canyon A Cathedral, a short film documenting what happens when a group Christian and Muslim guys hike through a slot canyon together.

In this episode of Relentless Pursuit Podcast, we talk to Paul, a leader in Pioneers’ “diaspora” ministry who served for many years in East Asia and is now working in Austin, Texas.

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